Troubleshoot

Use these guides to diagnose billing errors, payment failures, invoice discrepancies, and subscription changes.

Look up common billing error messages and find the right fix.

Resolve missing company details, billing contact changes, and invoice amount differences.

Fix declined cards, failed 3D Secure authentication, and failed renewal payments.

Fix upgrade errors caused by unpaid balances on an account or domain.

Understand what to do when a subscription is already scheduled for cancellation.

Remove a payment method after active subscriptions, pending charges, or Registrar renewals are cleared.